Contact centre solution software

EasyContactNow helps you create the best customer experiences.

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EasyContactNow contact centre software dashboard
simple pricing

Interact across multiple channels

Voice, SMS, Chat and Email from one unified communication solution.

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secure

Analyse customer interactions

Monitor real time changes in your contact centre and react.

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scalable

A flexible pricing model

No connection fees, no hidden charges and no capital investment.

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What our customers are saying

“Data and agent reporting is very precise, we can monitor both very closely. The PAYG aspect of EasyContactNow means that we can trial a new product knowing the cost before we start dialling.”

Seb Weston
IT Director, Core Ventures

“Using EasyContactNow our productivity has increased, allowing our agents to spend more time on calls. The team can service our clients with good quality information to convert into leads.”

Kristian Benham
Managing Director, Money Claims

“EasyContactNow lets our analysts know who the person is on the end of the line instantly, that saves us about 30 seconds on every single telephone call.”

Ian McKenzie
IT Service Desk Manager, Sky

EasyContactNow's Eric

Get up and running in minutes and quickly start seeing the benefits. EasyContactNow is built on a scalable cloud platform so your contact centre can grow as fast as your business.

Powerful enterprise-ready features

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Multichannel

Communicate with your customers across voice, sms, chat and email across one unified solution.

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Outbound Dialling

Swap manual dialling for our preview, progressive or predictive dialling and maximise your business talk time.

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IVR

Route incoming calls, via menus and recorded messages, through to the right people.

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Broadcast

Run campaigns of any size and easily engage with your customers.

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Quality Assurance

Call recording and monitoring to help improve quality and performance.

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Analytics

Get the most out of your resources with comprehensive, customisable reporting.

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Data and agent reporting is very precise, we can monitor both very closely. The PAYG aspect of EasyContactNow means that we can trial a new product knowing the cost before we start dialling.

Seb Weston

IT Director, Core Ventures

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ECN Monitor for iPad

Straightforward pricing

Our philosophy is to make our pricing structure straightforward and easy to understand with no connection fees, no hidden charges and no capital investment. We have a pricing structure to suit every budget and every business.

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New from our Blog

Introducing the EasyContactNow Help Centre

We are pleased to announce the launch of our Help Centre for EasyContactNow. You can now browse over 150 articles and FAQs to find information about how to get the most from EasyContactNow for your contact centre.

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