Category: Uncategorised

  • Is it lead generation you’re looking for?

    When it comes to business money makes the world go round, and lead generation is a key contributor to increase revenue. Find out how ContactNow can help with generating leads.

    >   View the article
  • Data Everywhere But No Single View

    On average £198m of UK business’s revenue is wasted on bad data every year. By simply cleaning data not only will your business save money it can help improve and increase employee’s performance. Invest in software that can help you clean your data automatically.

    >   View the article
  • 4 Contact Centre Features that Matter

    Every sector and every team within a business will have different views when it comes to contact centre features, but check out the 4 that we think are most important.

    >   View the article
  • Say Goodbye to EasyContactNow and Hello to ContactNow

    We are saying goodbye to EasyContactNow and hello to ContactNow, so our name is recognized globally on both sides of the Atlantic.

    >   View the article
  • Do away with the working from home stigma

    The remote working boom is at a tipping point. Research shows that 94% of companies think remote working will be beneficial to their company. However, 84% of companies believe they need to change management practices to support it. That’s where 8×8’s EasyContactNow can help.

    >   View the article
  • Built in compliance – does your contact centre deliver?

    The UK regulatory landscape for any business making high volume outbound sales, service or marketing calls is getting tougher. EasyContactNow, provides all the tools to ensure that you stay on the right side of compliance.

    >   View the article
  • Set up your contact centre in 10 easy steps

    Creating a cloud contact centre has never been easier. With ContactNow you can get your agents set up and dialling within minutes. Our contact centre solutions software is scalable to suit any size business, so no matter how big your contact centre is you can set up your campaign in just 10 easy steps.

    >   View the article
  • Bring order to your sales campaigns

    All businesses can benefit from cloud-based services regardless of their size. The more traditional methods, compared to cloud based-services, are rather chaotic and when you make the shift you’ll wonder what you ever did before.

    >   View the article
  • 8×8’s new patent will send your agents productivity sky high

    The struggles of the past After hearing an answer machine for the tenth time in a row agent productivity can decline and morale sink. Our records show that approximately half of all outbound consumer calls result in connection to an answer machine. Automatic dialling systems attempt to address this issue by using Answer Machine Detection […]

    >   View the article
  • Providing a good customer experience has never been more important

    We are all customers and we all expect a certain level of customer service whether that’s purchasing goods or investing in a service. We judge businesses, organisations and even people on how they treat and interact with us. And now in a world full of businesses offering the same goods or services the competition is only getting fiercer.

    >   View the article
  • Try ContactNow for free

    Get set up in minutes