Route your customers to the right place, the first time

Easy-To-Build Drag and Drop IVR

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Fast to implement and use

Real-time data and insights

Enterprise-grade voice

Choice of billing - Pay As You Go or All Inclusive Licence available

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Completely Customisable – Easily build your IVR to match your customer requirements and improve service. Simply select the components you want and build your own IVR phone menu optimised perfectly for your business.

Intelligent Skilled-Based Routing – Free up your agents to handle higher value engagements. Manage all your inbound calls during office hours and out of office hours to ensure your customers receive the service they deserve.

Valuable insights – Capture real time data and voice recordings to make intelligent business decisions based on the data.

Easy Set Up – Your IVR can be set up and have customers routed in minutes.

Choice of billing – Pay As You Go, with no commitment and completely flexible, only pay for what you use or for businesses that have consistent monthly transaction volumes, choose an All Inclusive Licence and pay a fixed monthly rate.

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Feature Filled Menu

Select the components to easily build up your IVR into the ideal intelligent skilled-based routing system.

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Increase Customer Service & Satisfaction

An IVR system that is easy-to-use and reliable your customers will be routed to the right person, first time.

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Reduce Operational Cost

With your customisable IVR you’ll easily be able to build your very own virtual reception to greet customers, and direct them to the correct department.

Our call handling, the way we push calls through to our customers, the way we handle customers is a lot easier.

Jack Diamond

Head of Infrastructure Support

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